Neoloop - 8 Grattan Street, Hawthorn VIC 3122 - Site Outage – Incident details

VIC experiencing partial outage

8 Grattan Street, Hawthorn VIC 3122 - Site Outage

Resolved26 hours 1 minute

Affected

FTTX Networks

Partial outage from 2:43 AM to 4:44 AM

VIC

Partial outage from 2:43 AM to 4:44 AM

  • ResolvedUTC

    Field tech replaced faulty cable.

     

    Internet services have now been restored and are operating normally. The disruption was caused by faulty cabling, which has been resolved.

  • UpdateUTC

    No caretaker arrived onsite, for reconvene and arrange a return site visit at a later time.

  • IdentifiedUTC

    Field tech is onsite and awaiting for caretaker access keys

  • UpdateUTC

    We have our field engineer on the way.

  • InvestigatingUTC

    Network Operations is currently investigating a Site Outage affecting 8 Grattan Street Hawthorn VIC 3122.