Neoloop - VIC - Site Outage – Incident details

VIC experiencing partial outage

Show current status

VIC - Site Outage

MonitoringPartial outage 100%

Affected

FTTX Networks

Partial outage from 4:50 PM to 2:30 AM, Operational from 2:30 AM to 3:29 AM, Partial outage from 3:29 AM to 12:00 AM

VIC

Partial outage from 4:50 PM to 2:30 AM, Operational from 2:30 AM to 3:29 AM, Partial outage from 3:29 AM to 12:00 AM

  • UpdateUTC

    Power is back online and most of the equipment are reachable. 

     

    Field tech engaged once more to check on remaining devices that are offline.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    We are continuing to work on a fix to restore power.

  • UpdateUTC

    Our field engineer attended the node serving the affected sites and identified a power issue that caused the equipment to go offline.

    We're currently implementing a fix to restore power as soon as possible.

  • IdentifiedUTC

    The Field engineer has identified a power issue to the node serving the sites. We are continuing to work on a fix for this incident.

  • UpdateUTC

    Field engineer is on the way.

  • InvestigatingUTC

    Network Operations is currently investigating a Site Outage affecting the following Adress:

    245 Queens Parade, Fitzroy North VIC 3068
    462 - 470 Lygon Street, Brunswick East VIC 3057
    2B Mitchell Street, Brunswick VIC 3056
    269 Stewart Street, Brunswick East VIC 3057
    245 St Georges Rd, Northcote VIC 3070
    67-69 High Street, Preston VIC 3072
    52-60 Townhall Avenue, Preston VIC 3072